At ART BY HEARTS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, social media, or any of our services.

1. Information We Collect

We may collect the following types of personal information:

• Name
• Email
• Address
• Phone Number
• Shipping Address
• Order Details
• Any customization instructions provided by you

We collect this information when you:

• Place an order
• Contact us through our website or social media
• Register on our website
• Participate in promotions or giveaways

2. How We Use Your Information

We use the information you provide for the following purposes:

• To process and deliver your orders
• To send order updates or promotional emails
• To respond to your inquiries and provide customer support
• To personalize your shopping experience
• To maintain records for business and legal compliance

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
We may share information with:

• Courier and delivery services to fulfill your order
• Service providers (e.g., website hosting) who help us operate our business, under strict confidentiality agreements

4. Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use industry-standard measures to protect your data.

5. Cookies and Tracking

Our website may use cookies or similar tracking technologies to improve user experience. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to update or correct your information
• Request that we delete your personal data (subject to legal requirements)

To make such a request, contact us via email.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:
📧 Email: artbyheartspk@gmail.com
📱 WhatsApp: +923203038235